A Woman teaches a Generation-Z-er How to actually talk on a Phone

Mary Jane Copps is raking in thousands of dollars for teaching Generation Z-ers — who have spent most of their lives only using texts — to have actual conversations via telephone.

Business Insider published an article report Monday on Copps — who has dubbed herself “The Phone Lady” — revealing that she charges up to $480 per hour for private lessons in phone etiquette for those who either don’t understand how to use a phone in the workplace or who have a phobia around doing so.

VeryWellMind defines Phone Anxiety “the fear of making or answering phone calls (also known as telephobia)” It is noted that it “is a common fear among those with social anxiety disorder (SAD).” These are some of the symptoms of emotional anxiety associated with Phone Anxiety “Avoiding making calls or having others call you, delaying making or answering phone calls, obsessing about what was said after calls, stressing about embarrassing yourself, worrying about bothering the other person, and worrying about what you will say.”

Copps said that she saw the rise of “What she called” “phone phobia” — which coincided with the rise of smartphone usage and text/chat features coupled with the gradual death of the traditional home telephone. Fox News article. report The rise in phone phobia among younger generations has been explored.

“Gen Z have never had the skills given to them. In my generation, the phone was on the wall in everyone’s house, and we were taught to answer it and make calls at a young age,” Copps shared his thoughts with Insider “Now we have several generations that were never taught anything about talking on the phone, and people have removed phones from their homes.”

But phones are still part of the job in many workplaces — whether they be retail stores, restaurants, or offices — and prospective employees who don’t have previous experience carrying on a telephone conversation may find themselves feeling anxious when the situation arises at work.

Copps stated that her consulting was created to alleviate anxiety and empower clients to answer the phones with confidence and less stress. Toward that end, she charges up to $480 an hour for individual coaching and $365 for 30-minute webinars. She also offers corporate workshops at a cost of $3,500 per day.

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