The woman, attorney Rachel Darvish, told Sky News she lived in the Palisades all her life but lost her home to the devastating wildfire, which has covered 17,234 acres as of Thursday evening. She added that her daughter’s school burned down.

Darvish rushed up to Newsom in a video taken by the outlet and asked him what he was doing. Newsom gestured to his phone and said he was “literally talking to the president right now to specifically answer the question of what we can do for you and your daughter.”

The woman requested to hear Newsom’s call with President Joe Biden, but he said there was no cell service and that was what he was looking to obtain.

“I’m doing that right now and it’s to immediately get reimbursements, individual assistance, and to help you out… I’m devastated for you, I’m so sorry, especially for your daughter. I have four kids, losing a school…” Newsom said, before being cut off by Darvish, who pointed to a burned school.

“Everyone who went to school there, they lost their home,” she said. “They lost two homes because they were living in one and building another.” Darvish then asked what he was going to do, before lamenting the lack of water in the Palisades area’s fire hydrants, a point of criticism against authorities in the area.

“Why was there no water in the hydrants, Governor? Is it going to be different next time?” she asked.

“It has to be. Has to be, of course,” Newsom responded.

Darvish again asked Newsom specifically what he was going to do to offer assistance to people, offering to fill the hydrants with water herself. “Would you do that?” she asked the governor.

“I would do whatever I can,” he responded before Darvish interrupted, “But you’re not!”

Newsom then ended the conversation, stepping into his vehicle and saying he was going to make the call to the president “to address everything I can right now including making sure people are safe.”

The governor of California has been heavily criticized for his response to the fires, including by President-elect Donald Trump, who has called him “incompetent.”

The two largest fires in Los Angeles, the Palisades Fire and the Eaton Fire, cover a combined more than 30,000 acres and are 0% contained. There are four other major fires, including the Hurst, Lidia, Kenneth, and Sunset fires.