Car won’t start after rain, owner shocked by $20K repair cost.
EV Won’t Start After Driving in Rain, Owner Left Speechless When Stuck with $20K Bill
Americans thinking about buying a Tesla electric vehicle might have just gotten a reason to pump the brakes on their plans — especially if they live somewhere it might rain.
According to the Scottish news outlet EdinburbghLive, the owner of a Tesla has been asked by the company to fork over the equivalent of more than $20,000 for repairs to a battery that was reportedly damaged by rain while it was parked on a street in the Scottish capital last week.
Sound like it might be a problem? The owner sure thought so.
According to the report, the vehicle belongs to Johnny Bacigalupo and Rob Hussey, a gay couple living in the Edinburgh suburbs. On Oct. 7, they drove into the city for dinner without any problem, but they found the car wouldn’t start afterward.
They waited for hours for Tesla roadside assistance, EdinburghLive reported, which only resulted in the vehicle being hauled away.
But that was only the beginning of the trouble.
“After complaints from me, we received a call at 5:30 p.m. on the Wednesday, saying the battery was damaged due to water ingress and it was unfortunately not covered by the battery’s 8-year warranty, and so the repair would be around £17,500 [$21,351],” Bacigalupo said, according to the report.
“Did I wish to proceed? I was flabbergasted and couldn’t really find my words.”
The report, unfortunately, did not specify the make or model year of the Tesla in question, but a $20,000 car repair bill would leave just about anybody “flabbergasted.”
And the company’s excuse — that the electric vehicle was disabled by a rainstorm — would have left a resident of the traditionally wet Britain even more so.
“After finally getting to speak to a manager, he told me it had water in it due to the fact the weather in Scotland has been so bad,” Bacigalupo told EdinburghLive.
“That was the issue. They said it’s not necessarily my fault, but it’s not Tesla’s to pay under warranty. He reminded me there was a yellow weather warning in some parts of Scotland.” (A “yellow” weather warning issued by the Met, the United Kingdom’s national weather service, covers a range of potential rainfall, from moderate to severe in localized areas.)
Bacigalupo told EdinburghLive the weather didn’t seem that bad — “I honestly can’t remember any huge puddles or anything like that” — but even if it was extremely foul, it’s unlikely the owner of a vehicle with an internal combustion engine would have the same problem.
If heavy rains disabled car engines on a regular basis, states like Florida, where daily torrential downpours arrive like clockwork during the rainy season, would be a combination of parking lots and salvage yards. (And that doesn’t even count the occasional hurricane.)
EdinburghLive said it had contacted Tesla about Bacigalupo’s story, without apparent response. But the outlet also said it had reviewed “correspondence” that confirms the monetary figure Bacigalupo cited for the repair.
Obviously, one incident doesn’t damn an entire company, much less an industry as big and growing as electric vehicle manufacturing.
But the story has to give pause to even enthusiastic adopters of the technology.
EVs in their current incarnation are in their infancy compared to the century-and-a-quarter life of the internal combustion engine for vehicles. And even if the technology ultimately wins out (not a guaranteed proposition by any means) there are going to be growing pains.
The problem is that the progressives on a global scale — the Democratic Party in the U.S. — are intent on pushing the technology on all motorists by arbitrary dates concocted in Washington and other capitals, rather than letting the free market do its job.
So governments like President Joe Biden’s administration go out of their way to incentivize EV production and sales even if it damages the traditional auto industry. They insist that drivers make the switch even though the infrastructure isn’t in place in any consistent way.
They appear to be deliberately blinded to the increasingly well-documented problems EVs bring with them that simply aren’t a factor for traditional cars, or they do their best to paper them over or cover them up.
And it’s all to worship at the altar of the god of “climate change.”
But eventually, as Bacigalupo found out, the bill is going to arrive — and someone is going to have to pay it.
“I honestly can’t believe that this has happened. When I first got the call I thought we would get bill for £500 or £1000 [$600 to $1.200],” he told EdinburghLive.
“When they said over 17 grand – it’s absolutely obscene. My heart missed a beat, honestly.”
“If I had known the customer service would be so bad I’m not sure I would have bothered buying the car. Do they know that we’re in Scotland? That weather was not abnormal for living here.”
“Not abnormal” is a relative term. Car owners who live in an area where it rains more than, say, Arizona, might want to keep Bacigalupo’s story in mind.
You never know when $20,000 might come in handy.
How can manufacturers improve communication and transparency with customers to ensure a smoother experience with electric vehicles
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While the push for cleaner energy sources and reduced emissions is commendable, rushing the adoption of electric vehicles without addressing the challenges and potential drawbacks can have unintended consequences.
Stories like the one experienced by Bacigalupo and Hussey serve as a reminder that EVs, despite their many advantages, still have limitations and vulnerabilities that need to be addressed. In this case, the claim that heavy rainfall caused significant damage to the vehicle raises questions about the durability and reliability of EV components.
Moreover, the fact that the repair cost exceeded $20,000 and was not covered by the warranty is concerning. EV owners may need to be prepared for potentially high repair bills, even for seemingly minor issues, which could significantly impact their financial well-being.
As the EV industry continues to grow and evolve, it is crucial for manufacturers to ensure that their vehicles are capable of withstanding various weather conditions without incurring substantial damage. This incident highlights the importance of rigorous testing and quality control to identify potential vulnerabilities and prevent costly repairs.
Furthermore, it is essential for EV manufacturers to improve communication and transparency with their customers. Bacigalupo and Hussey were seemingly left in the dark for hours while waiting for roadside assistance, and the explanation they received regarding the damage to their vehicle seemed insufficient. Clear and timely communication can help alleviate frustrations and build trust between manufacturers and customers.
In conclusion, while the incident mentioned in this article may not represent the norm for EV owners, it raises important questions about the resilience, reliability, and cost of repairs for electric vehicles. As governments and manufacturers continue to promote and incentivize the adoption of EVs, it is crucial for them to address these concerns and ensure that customers are adequately informed about the potential risks and costs associated with owning an electric vehicle.
By doing so, they can help build confidence in the technology and ensure a smoother
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