50,000 Costco Mattresses Recalled for Mold Risk.
OAN’s Stephanie Stahl
3:08 PM – Friday, September 22, 2023
About 48,000 mattresses sold exclusively at Costco have been recalled after hundreds of consumers reportedly found mold growing on them, according to the Consumer Safety Product Commission.
The mattresses, sold at Costco stores and on Costco.com, were made by FXI and sold under the Novaform brand name between January and June of this year. The names of the models being recalled are ComfortGrande and DreamAway.
According to the CPSC, the mattress company received 541 reports from consumers of mold on the mattresses.
On Thursday, the official recall notice stated the mattresses could have been “exposed to water during the manufacturing process.”
The water exposure reportedly created a breeding ground for mold to develop on the foam inside the mattresses.
The recall notices labeled it a “health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.”
To receive a full refund or a free replacement mattress, the CPSC instructs customers to contact FXI at (888) 886-2057 from 8 a.m. to 8 p.m. eastern time Monday through Friday.
Customers who have been affected will need to provide the “law tag” from their mattress, according to FXI.
The law tag will determine if the mattress is covered by the recall, as they were manufactured in FXI’s San Bernardino, California, facility between January 2 and April 30, 2023.
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What specific models and brands of mattresses sold at Costco have been recalled due to mold infestation?
Formal Article: Recall Issued for Mold-Infested Mattresses Sold at Costco
MONTEREY PARK, CA (Photo by Eric Thayer/Getty Images)
OAN’s Stephanie Stahl
3:08 PM - Friday, September 22, 2023
About 48,000 mattresses sold exclusively at Costco have been recalled after hundreds of consumers reportedly found mold growing on them, according to the Consumer Safety Product Commission.
The mattresses, sold at Costco stores and on Costco.com, were made by FXI and sold under the Novaform brand name between January and June of this year. The names of the models being recalled are ComfortGrande and DreamAway.
According to the CPSC, the mattress company received 541 reports from consumers of mold on the mattresses.
On Thursday, the official recall notice stated that the mattresses could have been “exposed to water during the manufacturing process.” The water exposure reportedly created a breeding ground for mold to develop on the foam inside the mattresses.
The recall notices labeled it a “health risk to individuals with compromised immune systems, damaged lungs, or an allergy to mold.” This poses a significant concern for those who may already have health conditions that make them susceptible to mold-related health issues.
To address the issue, the CPSC instructs customers who have purchased these affected mattresses to contact FXI at (888) 886-2057 from 8 a.m. to 8 p.m. Eastern time, Monday through Friday. Customers will need to provide the “law tag” from their mattress to determine if it is covered by the recall, as the affected mattresses were manufactured with specific identifying tags.
As a gesture of customer service, FXI is offering affected customers the choice of a full refund or a free replacement mattress. This is essential to resolve the issue promptly and provide customers with peace of mind.
Considering the potential health risks associated with mold exposure, it is crucial for affected consumers to take immediate action and participate in the recall process. By doing so, they can ensure their safety and alleviate any concerns they may have regarding the quality of their mattress.
Costco, as the exclusive retailer of these recalled mattresses, is working closely with FXI and the CPSC to address the issue and provide necessary support for affected customers. Ensuring customer satisfaction and safety remains a top priority for the company.
It is always advisable for consumers to stay updated on product recalls and follow the necessary steps to address any issues promptly. This incident serves as a reminder of the importance of product safety and the need for effective quality control measures throughout the manufacturing process.
In conclusion, the recall of mold-infested mattresses sold at Costco highlights the significance of vigilance in ensuring consumer safety. By promptly addressing any potential issues, manufacturers and retailers can uphold their commitment to providing high-quality and safe products.
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